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Returns & Exchanges

What is your return policy?

Here at purpletale, we want you to love our products as much as we do.  But if for some reason, you wish to return any of the products you've bought on this site, we're happy to offer exchanges or refunds on any unopened and unused products.  We accept returns and exchanges within 30 days of the shipping date.  

If by some reason you've opened and used our product and believe that it isn't a good fit with you, let us know and we'll try to arrange a solution with you.  

Please contact us at cs@purpletale.com so we can further assist you in your exchange.  

Once we receive and inspect your return, we'll either issue a credit or refund of your payment within 3-5 business days.